- Paperback: 360 pages
- Publisher: Prentice Hall; 3 edition (July 31, 2011)
- Language: English
- ISBN-10: 0136036376
- ISBN-13: 978-0136036371
- Product Dimensions: 7.9 x 1 x 9.8 inches
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- [size=13.63636302948px]A structured, data-driven approach to understanding core operations management concepts
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- [size=13.63636302948px]Anupindi shows how managers can design and manage process structure and process drivers to improve the performance of any business process.
[size=13.63636302948px]The third edition retains the general process view paradigm while providing a sharper, more streamlined presentation of the development of ideas in each chapter–all of which are illustrated with contemporary examples from practice.