by Martin Hülsen (Author)
About the Author
Martin Hülsen studied Business Administration at Frankfurt School of Finance & Management and Managerial and Financial Economics at HEC Paris. He completed his doctoral thesis under the supervision of Prof. Dr. Marcel Tyrell at Zeppelin University, Friedrichshafen. He works as a project manager for a leading global consultancy firm and has specialized in the financial services industry.
About this book
Martin Hülsen explores individual behavioral trustworthiness of and within the banking industry in Germany based on an economic experiment combined with psychological instruments. He finds that bankers have a reputation for being untrustworthy. However, his evidence also shows that the true story of banker trustworthiness is more complex: In particular, he explores differences between employees of commercial banks on the one hand and employees of savings and cooperative banks on the other.
Table of contents
1 Introduction
1.1 Problem statement: trust, trustworthiness, and banking
1.2 Research questions
1.3 Thesis structure
2 Context: norms and behavior in the German banking industry
2.1 Introduction to the German banking industry
2.2 Three types of banking organizations
2.2.1 Commercial banks
2.2.2 Savings banks
2.2.3 Cooperative banks
2.3 From the banking organization to the individual banker
2.4 Conclusion: cultures and individual behaviors in banks
3 Background: the economics of other-regarding behavior
3.1 Self-interest versus other-regarding behavior
3.2 Explaining other-regarding behavior
3.2.1 Overview of directions
3.2.2 Explanations within self-interest
3.2.3 Outcome-based social preferences
3.2.4 Reciprocity
3.2.5 Identity and norms
3.3 Exploring other-regarding behavior
3.3.1 The idea behind economic experimentation
3.3.2 Overview of experimental games on other-regarding preferences
3.3.3 Introduction to the trust game
3.3.4 Selecting experimental subjects
3.4 Conclusion: how to study individual behavioral trustworthiness
4 Experiment: exploring behavioral trustworthiness of bankers
4.1 Research approach
4.1.1 Implications of related studies
4.1.2 Outline of research approach
4.2 Experimental method
4.2.1 Participants
4.2.2 Online setting
4.2.3 Overview of experimental procedure
4.2.4 Survey and filter questions
4.2.5 Experimental games
4.2.5.1 Trust game
4.2.5.2 Estimation game
4.2.6 Psychological instruments
4.2.6.1 Professional identity instrument
4.2.6.2 Ethical climate instrument
4.3 Results
4.3.1 Overview of results reporting
4.3.2 Experimental games
4.3.2.1 Investor behavior: trust
4.3.2.2 Trustee behavior: trustworthiness
4.3.2.3 Predicted investor and trustee behavior
4.3.3 Psychological instruments
4.3.3.1 Individual professional identity
4.3.3.2 Organizational ethical climate
4.3.4 Integrating behavioral and psychological measures
4.3.4.1 Explaining behavior by individual professional identity
4.3.4.2 Explaining behavior by organizational ethical climate
4.4 Concluding discussion: behavioral trustworthiness of bankers
5 Synthesis
5.1 Practical implications
5.2 Limitations and future research
5.3 Overall conclusion
Series: Schriften zum europäischen Management
Length: 255 pages
Publisher: Springer Gabler; 1st ed. 2018 edition (July 6, 2018)
Language: English
ISBN-10: 3658228075
ISBN-13: 978-3658228071