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1.Magnus Gustafsson, Hedley Smyth, Elena Ganskau, Tomas Arhippainen, (2010) "Bridging strategic and operational issues for project business through managing trust", International Journal of Managing Projects in Business, Vol. 3 Iss: 3, pp.422 - 442
2.Arnott, D C (2007) Trust: current thinking and future research. European Journal of Marketing, 41 (9/10), 981-7 3.Elliott, R & Yannopoulou, N (2007) The nature of trust in brands: a psychosocial model. European Journal of Marketing, 41 (9/10), 988-98 4.Kim, P H, Dirks, K T & Cooper, C D (2009) The repair of trust: a dynamic bilateral perspective and multilevel conceptualization. Academy of Management Review, 34 (3),401-22 5.Hurley, R F (2006) The decision to trust. Harvard Business Review, 84 (9), 55-62 thanks a lot. |
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