1.
Title:The use of online word of mouth opinion in online learning: a questionnaire survey.
Authors:Sandars J,Walsh K
Source:Medical Teacher
Date:2009

2.已解决
Title:HOPF BIFURCATION ANALYSIS OF DIFFUSIVE BASS MODEL WITH DELAY UNDER "NEGATIVE-WORD-OF-MOUTH".
Authors:Wijeratne, A. W.,Ying Su,Junjie Wei
Source:International Journal of Bifurcation & Chaos in Applied Sciences & Engineering
Date:2009

3.已解决

Title:CRITICAL INCIDENTS IN TOURISM: FAILURE, RECOVERY, CUSTOMER SWITCHING, AND WORD-OF-MOUTH BEHAVIORS.
Authors:Swanson, Scott R.,Hsu, Maxwell K.
Source:Journal of Travel & Tourism Marketing
Date:2009


4.已解决
Title:Social ties and online word of mouth.
Authors:Steffes, Erin M.,Burgee, Lawrence E.
Source:Internet Research
Date:2009


5.已解决

Title:Sales and sincerity: The role of relational framing in word-of-mouth marketing.
Authors:Tuk, Mirjam A.,Verlegh, Peeter W.J.,Smidts, Ale,Wigboldus, Daniel H.J.
Source:Journal of Consumer Psychology (Elsevier Science)
Date:2009


6.
Title:Do Word Of Mouth And Advertising Messages On Social Networks Influence The Purchasing Behavior Of College Students?
Authors:Wallace, Dawn,Walker, Josie,Lopez, Tará,Jones, Mike
Source:Journal of Applied Business Research
Date:2009


7.已解决

Title:Quantifying the Long-Term Impact of Negative Word of Mouth on Cash Flows and StockPrices.
Authors:Luo, Xueming
Source:Marketing Science
Date:2009


8.已解决

Title:The Perceptions of Consumers Regarding Online Retailers’ Ethics and Their Relationship with Consumers’ General Internet Expertise and Word of Mouth: A Preliminary Analysis.
Authors:Román, Sergio,Cuestas, Pedro
Source:Journal of Business Ethics
Date:2008


9.已解决
Title:European Clients Were Cultivated Within Social Networks by Word of Mouth.
Authors:CATAN, THOMAS,BRYAN-LOW, CASSELL
Source:Wall Street Journal - Eastern Edition
Date:2008

10.已解决

Title:The effects of consumer knowledge on message processing of electronic word-of-mouth via online consumer reviews.
Authors:Park, Do-Hyung,Kim, Sara
Source:Electronic Commerce Research & Applications
Date:2008

11.已解决
Title:Word-of-mouth communications in marketing: a meta-analytic review of the antecedents and moderators.
Authors:de Matos, Celso Augusto,Rossi, Carlos Alberto Vargas
Source:Journal of the Academy of Marketing Science
Date:2008

12.已解决
Title:Knowledge Dissemination of Word-of-Mouth Research: Citation Analysis and Social Network Analysis.
Authors:LIN, TOM M. Y.,CHUN-WEI LIAO
Source:Libri: International Journal of Libraries & Information Services
Date:2008