essentials of supply chain management
Prefaceviii
Acknowledgmentsx
1 Basic Concepts of Supply Chain Management1
2 Supply Chain Operations: Planning and Sourcing43
3 Supply Chain Operations: Making and Delivering77
4 Supply Chain Coordination and Use of Technology103
5 Measuring Performance: Supply Chain Metrics137
6 Defining Supply Chain Opportunities173
7 Developing Supply Chain Systems207
8 The Promise of the Real-Time Supply Chain235
Additional Resources249
Index251

The Essentials Series was created for busy business advisory and corporate
professionals.The books in this series were designed so that these busy pro-
fessionals can quickly acquire knowledge and skills in core business areas.
Each book provides need-to-have fundamentals for those profes-
sionals who must:
• Get up to speed quickly,because they have been promoted to a
new position or have broadened their responsibility scope
•Manage a new functional area
• Brush up on new developments in their area ofresponsibility
• Add more value to their company or clients
Other books in this series include:
Essentials of Accounts Payable, byMary S.Schaeffer
Essentials of Capacity Management, byReginald Tomas Yu-Lee
Essentials of Cash Flow, byH.A.Schaeffer,Jr.
Essentials of Corporate Performance Measurement, byGeorge T.
Friedlob,Lydia L.F.Schleifer,and Franklin J.Plewa,Jr.
Essentials of Cost Management, byJoe and Catherine Stenzel
Essentials of CRM:A Guide to Customer Relationship
Management, byBryan Bergeron
Essentials of Credit,Collections,and Accounts Receivable,
byMary S.Schaeffer
Essentials of Financial Analysis, byGeorge T.Friedlob and
Lydia L.F.Schleifer
Essentials of Intellectual Property, byPaul J.Lerner and
Alexander I.Poltorak
Essentials of Shared Services, byBryan Bergeron
Essentials ofTrademarks and Unfair Competition, byDana Shilling
Essentials of XBRL:Financial Reporting in the 21st Century,
byMiklos A.Vasarhelyi,Liv A.Watson,Brian L.McGuire,and
Rajendra P.Srivastava
Essentials Series