COMMUNITY SERVICES AND HEALTH INDUSTRY SKILLS COUNCIL
ENVIRONMENTAL SCAN 2011



Contents
Executive summary a
Key messages 1
1. Latest industry intelligence 2
1.1 Overview 2
1.2 Industry factors 4
1.3 Education, skills and workforce development factors 9
2. Identified workforce development needs 12
2.1 Community services 16
2.2 Health 22
2.3 New technology 26
2.4 Taking advantage of the workforce development agenda 26
3. Current impact of training packages 28
3.1 Publicly funded enrolments 29
3.2 Enterprise Based Productivity Places Program 30
3.3 Impact of skill sets and future funding 31
3.4 Fast-track qualifications a problem 31
3.5 Key features of the CHC08 and HLT07 training packages 32
3.6 Industry engagement in 2010 33
4. Future directions for endorsed components of training packages 35
4.1 Training packages work plan 2010–2011 36
4.2 Training packages continuous improvement work plan for 2011–2012 and beyond 36
Bibliography i
Appendix A: Report on previous continuous improvement activity iii
Appendix B: Methodology iv
Appendix C: Occupations and qualifications in demand vii
Appendix D: Publicly funded enrolment data for CHC08 and HLT07 xii