2022年沟通谈判策略和说服技巧(共13张PPT)

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沟通谈判策略与说服技巧
Negotiation Strategies
and Persuasion Skills
一. 沟通的理念与功能1.沟通的定义“Human communication is the process through which individuals in relationships, groups, organizations and societies create, transmit and use information to organize with the environment and one another.”2.完整的沟通＝口头＋书面/视听/网络＋非语言3.沟通的功能：建立共识，为谈判与说服做好准备
Negotiation.－用不同的变量加以组合签署阶段(Agreeing)掌握好原则，在细节上要有弹性－总结式，威胁式，选择式，让步式，休会式We want to think in advance about what to listen for—and what to say.Patience(耐心).运用创意整合双方的利益，制造各种配套 ...

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关键词：ppt Organization relationship Negotiation Individuals