Still the only introductory text to provide an integrated treatment of operations and supply
chain management.When we set out to write the first edition of this book, we wanted to
create an introductory text that provided an integrated and comprehensive treatment of
both operations and supply chain management. That goal hasn’t changed.
This book is unique among introductory texts because it provides substantial coverage
of the major operations management (OM) topics and tools, and it extends the coverage to
include core supply chain management (SCM) issues. The second edition now includes
three chapters not included in other introductory OM texts. These chapters—Chapter 10,
“Sourcing Decisions”; Chapter 11, “Purchasing”; and Chapter 12, “Logistics”—highlight
the importance of sourcing decisons, purchasing activities and logistics to the total operations
and supply chain picture.
In addition to new and updated content, the book now includes a feature that allows
instructors to create different homework problems for different class sections and even different
students. This is ideal for instructors teaching large sections of an Introductory
Operations/Supply Chain course.With these homework problems, professors have an extra
measure to guard against plagiarism in homework assignments. Here’s how it works:
1. Students go to the book Web site and open an Excel spreadsheet listed under the chapter
of interest.
2. Students type their name and a four-digit number chosen by the instructor into the
spreadsheet. The four-digit number creates new parameters for the problems.
3. Students print out their customized homework sets and solve the problems.
4. The instructor then uses an Excel-based key that use the same four-digit number to
generate the correct answers.



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