照例再推荐几本英文书:
《The Complete Guide to Knowledge Management: A Strategic Plan to Leverage Your Company's Intellectual Capital》,作者:Edna Pasher and Tuvya Ronen,出版社:Wiley
《The Complete Idiot's Guide to Knowledge Management》,作者:Melissie Clemmons Rumizen,出版社:ALPHA
《The New Edge in Knowledge: How Knowledge Management Is Changing the Way We Do Business》,作者:Vanessa Hart and Carla O'Dell,出版社:Wiley