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如果你刚进职场，或者说你的工作经验小于三年，你大概不会满意自己写的电子邮件吧？但如果你有幸遇到了这本不厚的教材下载并认真学习，同志，算你走运了……
本书教你怎么一步步成为电子邮件高手。
特别提示：如果你觉得电子邮件还要专门学习是无稽之谈，那么只能说明你是天才，我无话可说，你不用来下载就能很好；
本人坚决相信“天下没有免费的午餐”，如果你觉得贵，那没办法，劝你也别下了。
实用人群：外企职员或想去外企工作的同学。
前面一页内容：
The Do’s and Don'ts of emails
Before hitting the "send" button, there are a few things to consider:
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Is my email too long?
Try to keep the email to about one page so that readers can read the entire mail without scrolling. Do spell out purpose of the email within the first paragraph.
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Did I include the right attachment?
Title the document that you are attaching in a way that is easy for the recipient to find once he or she downloads it. Before sending attachment of large file size, be sure you know your recipient’s mailbox capacity to avoid returned emails.
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Am I saying it right?
For each new subject email, it serves no harm to write some greetings! However, if you are responding to emails over the same topic (for example, a meeting day and time), greetings can then be excluded.
In your subject line, write an appropriate and specific subject that lets the recipient know what to expect.
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Would it be better if I don't send the email?
Some issues, if dealt with through emails, may result in serious consequences should misinterpretation occurs. Among some of these issues are:
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Disciplinary action
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Conflicts about personal information
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Concerns about fellow colleagues
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Complaints
When a conflict arises, try to end it by a short and simple written response first. If it does not work, it maybe better to deal with the unpleasant situation by talking or meeting in person.
What is a Memo?
Memo can be used as a form of communication to solve problems within a company. In writing a memo, one should clearly state his/her purpose at the beginning, and request the action he/she wants at the end.
Planning for a memo
Depending on the purpose of your memo, there are several ways to prepare it:
1.
To convey routine information or relaying news, consider approaching your memo through direct plan. It starts out by stating the most important points, and moves to supporting details.
2.
When you need to arouse interests in your readers, the indirect plan maybe used. It makes an appeal or spews out evidence first and arrives at a conclusion/action to be taken based on these facts.
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