Contents
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Introduction ............................................................................................... 21
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1 Introduction to Supply Chain Planning .................................... 27
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1.1 Sales and Operations Planning .................................................... 30
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1.1.1 Goal of Sales and Operations Planning ........................... 31
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1.1.2 Sales and Operations Planning Case Study:
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Manufacturing and Distribution ..................................... 32
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1.2 Supply Chain Operations Reference Model ................................. 36
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1.2.1 Level 1: Process Types .................................................... 36
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1.2.2 Level 2: Process Categories ............................................. 39
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1.2.3 Level 3: Process Elements ............................................... 40
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1.3 Types of Supply Chains ................................................................ 48
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1.3.1 Pipeline Structure ........................................................... 48
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1.3.2 Late-Customization Structure ......................................... 48
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1.3.3 Diverging Structure ........................................................ 49
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1.3.4 Converging Structure ...................................................... 49
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1.4 Case Study: A Supply Chain Dilemma .......................................... 49
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1.4.1 Business Situation .......................................................... 50
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1.4.2 Sourcing ......................................................................... 50
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1.4.3 Manufacturing ............................................................... 51
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1.4.4 Order Management ........................................................ 52
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1.4.5 Distribution .................................................................... 52
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1.4.6 Modeling the Company with the SCOR Model ............... 52
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1.4.7 Value Stream Mapping ................................................... 56
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1.5 Demand and Supply Planning Overview ...................................... 57
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1.5.1 Demand Planning ........................................................... 58
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1.5.2 Supply Planning ............................................................. 65
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1.5.3 Supply Chain Maturity Model ......................................... 68
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1.5.4 Supply Chain Performance Management ........................ 70
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1.6 Summary .................................................................................... 74