<P>书名:Satisfaction: A Behavioral Perspective on the Consumer.<BR>作者:Richard L Oliver<BR>出版商:New York : McGraw Hill, ©1997.<BR>出版日期:1997<BR>总页数:432<BR>电子版链接:<A href="http://worldcat.org/wcpa/oclc/34731137?page=frame&url=http%3A%2F%2Flibrary.hku.hk%2Fsearch%2Fi0070480257&title=University+of+Hong+Kong+Library&linktype=opac&detail=HUA%3AUniversity+of+Hong+Kong+Library%3AAcademic">http://worldcat.org/wcpa/oclc/34731137?page=frame&url=http%3A%2F%2Flibrary.hku.hk%2Fsearch%2Fi0070480257&title=University+of+Hong+Kong+Library&linktype=opac&detail=HUA%3AUniversity+of+Hong+Kong+Library%3AAcademic</A></P>
<P>谢谢大家!</P>