Part 1: Building Your Foundations forExporting . . . . . . .1
Chapter 1: Are You Ready to Export?. . . .. . . . . . . . . . . . . . . . . . . . . . . .3
Chapter 2: Writing an Export Business Plan.. . . . . . . . . . . . . . . . . . . . 15
Chapter 3: Prepping For Exports . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . 29
Chapter 4: The Human Side of an ExportEnterprise. . . . . . . . . . . . . . 49
Part 1I: Creating and Using Online Marketing Platforms . . . . . . . . . . . . . . . . . . 69
Chapter 5: Online Fundamentals . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . 71
Chapter 6: Creating a Social Media and Networking Presence. . . . . . 87
Chapter 7: Using e-Commerce and Social Media Sites as Stepping Stones to ExportSuccess . . . . . . . . . . 103
Chapter 8: The e-Commerce ConnectivityCraze . . . . . . . . . . . . . . . 121
Chapter 9: The Mobile World at Work. . . .. . . . . . . . . . . . . . . . . . . . . 145
Chapter 10: Marketing Your BusinessWorldwide . . . . . . . . . . . . . . .. . 163
Part III: Mapping Out Your Export Journey.. . . . . . . . . .187
Chapter 11: Choosing a Product toExport . . . . . . . . . . . . . . . . .. . . . . 189
Chapter 12: Exploring Your Territory . . . . .. . . . . . . . . . . . . 205
Chapter 13: Preparing and Adapting Your Product for the Export Marketplace. . . .227
Chapter 14: Preparing Your Service forExport. . . . . . . . . . . . . . . . . . . 239
Chapter 15: Web Design with the World inMind . . . . . . . . . . . . . . . . .257
Part IV: Developing Sales and Distribution Capabilities. . . . . . . . . . . . . .. . . . . . .279
Chapter 16: Finding Cross-Border Customers.. . . . . . . . . . . . . . . . . . . 281
Chapter 17: Methods of Exporting . . . . . . . . . . . . . . . . . . . . . . .. . . . . . 305
Part V: Managing the Transaction. . . . . .. . . . . . . . . . . .333
Chapter 18: Transport, Logistics, andFulfillment Options . . . . . . . . . . 335
Chapter 19: Pricing and PreparingQuotations . . . . . . . . . . . . . . .. . . . 355
Chapter 20: Getting Paid . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . 375
Chapter 21: Booking, Marking, Labeling, andInsuring . . . . . . . . . . . . . 407
Chapter 22: Documentation, ExportLicensing, and Other Procedures. . 419
Part VI: Keep Building Your Business. . . .. . . . . . . . . . . .439
Chapter 23: In Pursuit of ExceptionalExport Service . . . . . . . . . . . . .441
Chapter 24: Cross-Cultural Learning . . . . . . . . . . . . . . . . . . . . . . .. . . . 451
Part VII: The Export Journey. . . . . . . .. . . . . . . . . . . . . . .463
Chapter 25: Global Ethics . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . 465
Chapter 26: International Business Traveland Security Tips . . . . . . . . 477
Chapter 27: Women Business Owners: Engineof Global Growth. . . . 497
Chapter 28: New Frontiers in EmergingMarkets . . . . . . . . . . . . . . . .. 513
Chapter 29: The Top Ten Export BusinessMarkets. . . . . . . . . . . . . . . . 531
Part VIII: Export Mastery . . . . . . . . . . . . . . . . . . . . . . .. . .541
Chapter 30: Export Success. . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . 543
Chapter 31: Essential Keys to ExportSuccess. . . . . . . . . . . . . . . . . . . . 559
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . 563