[感谢]求助文献一篇

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Zeithanl,V Berry L,and Parasuraman,A(1996)
the behavioral consequences of service quality
Joural of Marketiong, VOL 60 PP31-46

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关键词：求助文献 Consequences behavioral Sequences sequence 求助 文献

双木加油 发表于 2010-3-24 10:39
Zeithanl,V Berry L,and Parasuraman,A(1996)
the behavioral consequences of service quality
Joural of Marketiong, VOL 60 PP31-46

各位大虾，帮帮忙，小女子在此先谢了~~

找找看！

behavioral consequences of service quality .pdf (8.06 MB)

2010-3-24 10:56:50 上传

实在太谢谢了，这么快就找着了...吼吼, 2# 096001

双木加油 发表于 2010-3-24 10:39
Zeithanl,V Berry L,and Parasuraman,A(1996)
the behavioral consequences of service quality
Joural of Marketiong, VOL 60 PP31-46

各位大虾，帮帮忙，小女子在此先谢了~~

樓主：

主要作者的名字不要弄混了。


Zeithaml, Valarie A.

See You Soon!

sorry for that.呃..是直接从别人文章中的参考文献中复制过来的，没有注意，嘻嘻 4# 096001

and could you please send the paper to me by email, the network here is so bad,i just can't download it successfully.the address:chenlin040620103@163.com. thanks a lot 4# 096001

双木加油 发表于 2010-3-24 12:54
and could you please send the paper to me by email, the network here is so bad,i just can't download it successfully.the address:chenlin040620103@163.com. thanks a lot 4# 096001

Sorry, I just read your message a few minutes ago.

I have sent this JOM paper to you by e-Mail .

If you receive the paper, pls give me a reply!

Thank you!

It is very kind of you,thanks a lot. 7# 096001