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"IsThat Your Final Answer?"
Don’t be afraid of pausing. Take the time to draw up notes and sketch out theproblem. Don’t blurt anything out unnecessarily to end a period of silence.You’re not on a game show; you’re interviewing to be a consultant, which is abusiness as much about thinking as it is about communicating. Above all, becalm.
If you do respond to a question too quickly, before understanding all the
facts, you may end up contradicting yourself halfway through yourresponse—which could be disastrous. “In our environment and our industry,” saysSean Huurman, national recruiting director of KPMG Consulting, “we need to makesure we’re saying the right thing the first time.”
After all the analysis, however, don't forget to come to some kind ofconclusion as to what the company should do. Consider presenting a decisionrule that the imaginary organization could use to figure out what the bestoption is—e.g., if revenues outstrip costs, then do
x.
Follow the Leader
Many firms use a group exercise in their second or subsequent rounds to see howwell you work with others. If you’re assigned a role other than team leader, don’tfret. It doesn’t matter what your role is in the exercise—just do it well. Ifyou and the team members are told to settle between yourselves who gets to dowhat, don’t fight over who gets to make the presentation or lead the group.Likewise, don’t play the shrinking violet. Remember, the recruiter is watching.
Whatever you do, show confidence, not arrogance. A display of ego before JohnFlato at Cap Gemini Ernst & Young is a certain red flag. “Obviously, thosewho go to business schools are bright and talented—they wouldn’t be thereotherwise,” Flato remarks. “We hire bright and talented people, but only thosewho can work well with team members and not display arrogance.”
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