10币求文献,SD数据库

A Comparison of Attitude, Personality, and Knowledge Predictors of Service-Oriented Organizational Citizenship Behaviors


Lance A. Bettencourt, , a, Kevin P. Gwinnerb and Matthew L. Meuterc
a Department of Marketing, Indiana University Bloomington, USA
Journal of Applied Psychology
  Volume 86, Issue 1, February 2001,Pages 29-41

http://www.sciencedirect.com/science?_ob=ArticleURL&_udi=B6WY3-46FN1RF-22&_user=3360773&_coverDate=02%2F28%2F2001&_rdoc=1&_fmt=high&_orig=gateway&_origin=gateway&_sort=d&_docanchor=&view=c&_searchStrId=1724605382&_rerunOrigin=google&_acct=C000060337&_version=1&_urlVersion=0&_userid=3360773&md5=d294f00dcd4ae7dd424bd5d3e2ec41c3&searchtype=a