Research Associate – Job Description

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Research Associate – Job DescriptionOverall responsibility:
The Research Associate (RA) is part of the Client Service team in their office and in a larger office will belong to a specific Client Service Team. Their primary responsibility is to provide support to senior managers in maintaining and developing relationships with existing clients and running projects. They are learning on the job the basic skills of market research in Client Service under close supervision from their manager and senior account team members.

RESPONSIBILITIES	BEHAVIORS (MB AAP Leadership Model)
People Leadership
Provides support to senior team members Contributes to the overall smooth running of the team	Is an inspiring role model Models company values and behaves consistently with what he/she says Is willing to help others learn Treats others with respect and fairness Is passionate about the work/company Takes responsibility for actions and does not blame others for his/her mistakes Exercises good judgment in making decisions Is self-aware -- understands how his/her behavior impacts others Invests personally in people Is motivating to team members Looks for opportunities to help others learn Is not self-oriented -- genuinely values others and shows desire to help others succeed Communicates effectively Demonstrates some ability to influence others as circumstances warrant Listens effectively, suspending own point of view or agenda Provides feedback as appropriate Seeks real solution to conflicts rather than superficial agreements to avoid tension
Client Leadership
Acts as a liaison between the Client and MB on project-related issues with supervision, ensuring that their needs are being met Day to day involvement with client projects, including questionnaire design, liaison with project management, data analysis, interpretation and development of recommendations, preparation of presentations of findings, liaison with CSS Is beginning to develop presentation skills, including looking for best possible ways to present the information/graphics Demonstrates some basic marketing knowledge	Acts as Trusted Advisor Understands the importance of having a relentless client focus Always has the client's interests at heart above his/her own interests Develops new opportunities Takes initiative whenever possible Is committed to collaboration across Group Is familiar with latest Group client tools and methodologies Works well with other colleagues, not just his/her own team
Business Leadership
Gains an understanding of individual job costs, monitoring job costs throughout the project, under supervision Works on/drafts and attends business pitches/proposals with senior members of team	Cultivates high performance culture Contributes to an open, honest, and transparent culture within team Recognizes strong performance Recognizes under-performance Delivers outstanding results Quickly and successfully implements plans Follows through on his/her promises and commitments Consistently delivers strong performance Seeks out more efficient ways to achieve results Demonstrates strong business acumen Can read and access project profitability reports Uses company resources efficiently Understands importance and implications of completing accurate and timely timesheets
Thought Leadership
Is beginning to build and develop a good working knowledge of key MB tools and techniques Is beginning to take projects through to analysis	Is intellectually curious Demonstrates intellectual curiosity and eagerness to learn Is beginning to provide insights using existing information Demonstrates strong problem-solving skills Stays ahead of the game; forward looking Ensures learnings are captured Anticipates issues and opportunities Inspires innovation/creativity Embraces change and the excitement of doing new things in new ways Is willing to challenge the status quo and contribute to new ideas

Required Experience/Skills:

• University degree
• Strong interest in marketing (research) knowledge
• Solid analytical skills
• Attention to detail and accuracy (oversees the production and delivery of quality outputs at all times
• Project management - supports team leaders to complete projects based on client requirements and provides day to day administrative assistance to senior team members
• Technical skills:-
  • Demonstrates familiarity with computer programs
  • Completes necessary database forms.
• Strong communications skills
• Fluency (verbal and written) in English and [Local Language] essential
• Cultural awareness

Location:

• Shanghai

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