【题 名】: Why Attachment Security Matters: How Customers' Attachment Styles Influence Their Relationships With Service Firms and Service Employees
【作 者】: Ruth N. Bolton
【期刊名称】:Journal of Service Research
【年, 卷(期), 起止页码】:August 2011 14: 285-301, first published on June 13, 2011 doi:10.1177/1094670511411173
【全文链接】:http://jsr.sagepub.com/content/14/3/285.full.pdf+html


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