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1. HUMAN RESOURCES MANAGEMENT: CONTEXT,CONCEPT AND BOUNDARIES 1
1.1 Introduction 1
1.2 Human Factor and their Importance 2
1.3 Definition of Human ResourcesManagement 3
1.4 A New Mandate for Human Resources 4
1.5 Changing Role of the Human ResourceManagement 5
1.6 Managing human resources in theemerging scenario 7
1.7 Evolution of Management of HumanResources: An Indian Perspective 10
References 16
2. THE CONCEPT, SCOPE AND FUNCTION OF HUMANRESOURCE OF MANAGEMENT 18
2.1 Introduction 18
2.2 Concept and Challenges of HRM 18
2.3 Objectives of HRM 22
2.4 Human Resource Functions 24
2.5 Scope of HRM 29
References 35
3.HUMAN RESOURCES PLANNING 37
3.1 Introduction 37
3.2 What is Human Resources Planning? 38
3.3 Objectives of the Human ResourcesPlanning 38
3.4 Needs of HRP 40
3.5 Human Resource Planning Process 46
References 60
4. ATTRACTING THE TALENT: THE RECRUITMENTAND SELECTION 62
4.1 Introduction 62
4.2 What is Recruiting? 63
4.3 Corporate Mission, Objectives, Strategies and Tactics(Most) And Recruitment 64
References 81
5. SOCIALIZATION, MOBILITY AND SEPARATION82
5.1 Introduction 82
5.2 Promotions 84
5.3 Demotion 86
x Contents
5.4 Transfer 87
5.5 Placement 88
5.6 Induction 90
5.7 Employee Separation 92
References 100
6. MANAGING THE PERFORMANCES 101
6.1 Introduction 101
References 136
7. COMPETENCY MAPPING 138
7.1 Introduction 138
7.2 Competencies and HR 142
References 164
8. POTENTIAL APPRAISAL, ASSESSMENT CENTERAND CAREER SUCCESSION PLANNING 166
8.1 Introduction 166
8.2 Performance 170
References 201
9. HR MEASUREMENT AND AUDIT 233
9.1 Introduction 203
9.2 HR Audit 215
9.3 The Audit Process 223
9.4 Human Resource Information System(HRIS) 227
9.5 Human Resource Accounting 233
9.6 Lev and Schwartz Compensation Model 242
References 249
10. HUMAN RESOURCE DEVELOPMENT 251
10.1 Introduction 251
10.2 Principles of Successful Organization274
References 280
11. TRAINING AND DEVELOPMENT 281
11.1 Introduction 281
11.2 Management Development 299
References 322
12. COMPENSATION STRATEGY AND STRUCTURE 325
12.1 Introduction 325
12.2 Compensation Issues 326
12.3 Objective of the Compensation 328
12.4 Compensation Functions 334
12.5 Compensation policy and Objectives 334
12.6 Determinants of Compensation 342
12.7 Compensation Structure 343
Contents xi
12.8 Job Evaluation Systems 346
12.9 Pay Equity 350
12.10 Executive Compensation 351
12.11 Compensation Trends 356
References 367
13. LABOUR-MANAGEMENT RELATIONSHIPS 369
13.1 Introduction 369
13.2 Concept and Scope of IndustrialRelations 370
13.3 Functions and Objectives of IndustrialRelations 374
13.4 Approaches of Industrial Relations 379
13.5 Key Issues and Critical Challenges inIndustrial Relations 385
13.6 Globalization and IndustrialRelations-Its Emerging Trends 397
13.7 Conclusion 401
References 405
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