[文献求助] Customer voluntary performance: Customers as partners in service delivery [推广有奖]

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lixiuju 发表于 2013-3-3 20:23:06 |AI写论文

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【作者(必填)】Lance A. Bettencourt

【文题(必填)】Customer voluntary performance: Customers as partners in service delivery
【年份(必填)】Journal of Retailing
Volume 73, Issue 3, Autumn 1997, Pages 383–406

【全文链接或数据库名称(选填)】http://www.sciencedirect.com/science/article/pii/S0022435997900245

对填写全文链接或数据库名称不明白啥意思，又担心没罚，只好从网上搜到，但是打不开的网址粘贴上面。希望管理员给解释一下，因为我是从别人的文献里看到这篇文章对我的研究有价值的，所以，不知道全文链接应该写啥？

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关键词：performance Performan customers Voluntary Customer 数据库

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Toyotomi 发表于2楼查看完整内容

I have attached it You have done it. Hence, do not worry about it.

努力工作，相信会有结果

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Toyotomi

发表于 2013-3-3 20:25:59

I have attached it

You have done it. Hence, do not worry about it.

Customer voluntary performance_Customers as partners in service delivery.rar (2 MB) 本附件包括：
Customer voluntary performance_Customers as partners in service delivery.pdf

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