<P>DHL是全球著名的快递公司,本资料介绍其速递服务模式的培训资料,内容详细。(English)[kjlj]<BR>1.Service Parts logistics as a driver of competitive advantage<BR>2.The service parts supply chain<BR>3.DHL Global Customer Logistics<BR>(1)Vision<BR>(2)Service capability<BR>4.Case Study </P>