Contents
1 Customer Modeling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Laurie Garrow
2 Airline Planning and Schedule Development . . . . . . . . . . . . . . . . . 35
Timothy L. Jacobs, Laurie A. Garrow, Manoj Lohatepanont,
Frank S. Koppelman, Gregory M. Coldren, and Hadi Purnomo
3 Revenue Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Darius Walczak, E. Andrew Boyd, and Roxy Cramer
4 Airline Distribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Dirk Gunther, Richard Ratliff, and Abdoul Sylla
5 Crew Management Information Systems. . . . . . . . . . . . . . . . . . . . 237
Diego Klabjan, Yu-Ching Lee, and Goran Stojkovic′
6 Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
Stefan E. Karisch, Stephen S. Altus, Goran Stojkovic′, and
Mirela Stojkovic′
7 Air Traffic Flow Management . . . . . . . . . . . . . . . . . . . . . . . . . . . 385
Thomas W. M. Vossen, Robert Hoffman, and Avijit Mukherjee
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 455
Quantitative Problem Solving Methods in the Airline Industry A Modeling Methodol.pdf
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