<P>Supervisor / worker. Manager / employee. The company / the union. Us / them. That's the way the workplace has been organized in the United States since the turn of the century, and until recently we have taken the system pretty much for granted. Owners and managers expect to run the corporate show; employees expect to do what they're told. Us / them.<BR><BR>But the marketplace has changed dramatically in the last 20 years, and now the old thinking no longer works. You can see its failure in the sorry state of so many American companies -- and in managers' frenzy to try out Employee Empowerment and Total Quality and all the other hot-off-the-presses managerial techniques</P>
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