contents
List of contributors viiiAcknowledgements xviiPreface xix
Part One Strategy in general
- 1 Travel 2015: scanning the environment—the
next big thing in travel and tourism 3Marvin J. Cetron, Frederick J. DeMicco and Owen Davies - 2 Scanning the business environment 15
Jorge Costa
- 3 The development of international hotel
chains in Europe 41Paul Slattery, Ian Gamse and Angela Roper - 4 Industry critical success factors and
their importance in strategy 69Nicolas S. Graf - 5 Hotel investment risk: what are the chances? 103
Elie Younes and Russell Kett - 6 State-of-the-art cost of capital in hospitality
strategic management 115Melih Madanoglu - 7 Competitive methods of multinational hotel
companies in the new millennium (2000–2007) 149Jinlin Zhao and Wei He - 8 The importance of intangible assets: trends
and patterns 181Francis A. Kwansa, Cynthia Mayo and
Tevfik Demirciftci
●●●v
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Contents
- 9 Recent findings regarding hotel brand
and strategy 203John O’Neill and Anna Mattila - 10 Strategic alliances in the hospitality
industry 215Prakash K. Chathoth
11 Resource allocation decisions and
organizational structure 235Robert J. Harrington and Michael Ottenbacher
Part Four Functional competencies
- 12 Strategic human resource management:
high performance people system as core
competencies 267Kevin S. Murphy and Michael D. Olsen - 13 Investing in information technology to
grow firm value 301Daniel J. Connolly - 14 Strategy execution and implementation—
achieving strategic goals through operations 333Peter Jones and Alan Parker
- 15 Leadership in the hospitality industry 357
Joseph J. West and Sabina Tonarelli-Frey - 16 The organizational culture and its role
in executing strategy 375Chris Roberts - 17 Measuring co-alignment 391
Marcia H. Taylor and Michael D. Olsen
- 18 Innovation and strategy implementation:
the key challenge in today’s competitive
atmosphere 407Sander Allegro and Rob de Graaf - 19 Strategy models and their application to
small- and medium-sized enterprises 425Amit Sharma
●●●vi
Handbook of Hospitality Strategic Management
Part Seven Strategy and multiunit issues20 Factors influencing entrepreneurial orientation
of ethnic minority small- and medium-sized
hospitality enterprises 453Levent Altinay and Fevzi Okumus
Conclusion 479Index 481


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