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Organizational Behavior v1.1.pdf
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目录
行为组织学的三大块，从个人介绍到团队再到组织。
个人板块主要介绍了文化多样性，个人的意识和性格，态度如何影响个人行为，各种动机（motivation）理论（动机如何影响人的行为），工作环境下的动机设计（利用motivation提高工作效率，优化个人行为），个人情绪和压力的管理，交流机制。
团队主要介绍了管理团队，冲突的产生与解决，五种谈判技巧，如何做决定。
组织主要介绍领导的特征以及在组织里的作用，权力和政治，组织结构和变化，组织的文化。
Chapter 1: Organizational Behavior ............................................................................... 10
Chapter 2: Managing Demographic and Cultural Diversity ...................................... 49
Chapter 3: Understanding People at Work: Individual Differences and
Chapter 4: Individual Attitudes and Behaviors.......................................................... 154
Chapter 5: Theories of Motivation ................................................................................ 196
Chapter 6: Designing a Motivating Work Environment ........................................... 240
Chapter 7: Managing Stress and Emotions.................................................................. 293
Chapter 8: Communication ............................................................................................. 349
Chapter 9: Managing Groups and Teams ..................................................................... 410
Chapter 10: Conflict and Negotiations ......................................................................... 462
Chapter 11: Making Decisions ........................................................................................ 515
Chapter 12: Leading People Within Organizations .................................................... 562
Chapter 13: Power and Politics ...................................................................................... 619
Chapter 14: Organizational Structure and Change ................................................... 675
Chapter 15: Organizational Culture .............................................................................. 723
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