Functions, Determinants and Areas of Influence
Authors: Anna Rogala, Sylwester Bialowas
This book showcases an interdisciplinary and comprehensive study of the issues related to communication in corporate environments. Including perspectives from psychology, sociology and management science, Communication in Organizational Environments analyzes original quantitative and qualitative research, and determines the functions, objectives and conditions of effective internal communication. In this book, the authors bridge the gap in the literature on the management of corporate internal communication, and provide a tool for measuring communication effectiveness. Useful as a guide for internal communication managers in various organizations, this book is also important reading for academics in corporate communication, public relations, corporate management and behaviour, and human resource management.
Table of contents
Front Matter
Pages i-xxv
Theory of Communication: Evolution, Approaches, Models
Pages 1-27
Internal Communication in an Organization
Pages 29-64
Functions and Objectives of Internal Communication
Pages 65-97
Communication Behaviours in an Organization
Pages 99-150
Determinants of Internal Communication Effectiveness
Pages 151-205
Internal and External Communication: In Search of Coherence
Pages 207-250
Back Matter
Pages 251-254
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