SMART知识管理 托马斯·M·科洛波斯
https://www.amazon.cn/gp/product/B0011A5S8W/ref=ox_ya_oh_product
Knowledge Management: An Integrated Approach, 2nd Edition
https://bbs.pinggu.org/thread-4881039-1-1.html
Rethinking Knowledge ManagementFrom Knowledge Objects to Knowledge Processes
https://bbs.pinggu.org/thread-2167746-1-1.html