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各位帮忙找下这两篇文章。谢谢了。GOOGLE 搜索的结果是mcq.sagepub.com。

Helping crisis managers protect reputational assets:
Initial tests of the situational crisis communication theory”. Management Communication

Choosing the right words: The development of guidelines for the
selection of the “appropriate” crisis response strategies”. Management Communication
Quarterly, 8: 447-476.

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关键词：reputational Development situational appropriate Management 求助 文献

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1 Helping crisis managers protect reputational assets.pdf (122.84 KB)

2009-8-14 13:44:05 上传

2 Choosing the right words.pdf (2.29 MB)

2009-8-14 13:44:05 上传

已经帮您找到第1篇：1.Helping Crisis Managers Protect Reputational Assets：Initial Tests of the Situational Crisis Communication Theory

已经帮您找到第2篇：2.Choosing the Right Words：The Development of Guidelines for the Selection of the “Appropriate”Crisis-Response Strategies