求助英文文献的中文版

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求助英文文献的中文版

Managing

Quality

Ned
Hamson
and
Amy
Zuckerman

Copyright
Ó Capstone
Publishing
2002

The
right
of
Ned
Hamson
and
Amy
Zuckerman
to
be
identified
as
the
authors of
this
work
has
been
asserted
in
accordance
with
the
Copyright,
Designs
and Patents
Act
1988

First
published
2002
by
Capstone
Publishing
(a
Wiley
company)

8
Newtec
Place
Magdalen
Road
Oxford
OX4
1RE United
Kingdom

http://www.capstoneideas.com

All
rights
reserved.
No
part
of
this
publication may
be
reproduced,
stored
in
a retrieval
system,
or
transmitted,
in
any
form or
by
any
means,
electronic,
mechan- ical,
including
uploading,
downloading,
printing,
recording
or
otherwise,
except as
permitted
under
the
fair
dealing
provisions
of
the
Copyright,
Designs
and Patents
Act
1988,
or
under
the
terms
of
a
license
issued
by
the
Copyright Licensing
Agency,
90
Tottenham
Court
Road,
London,
W1P
9HE,
UK,
without the
permission
in
writing
of
the
Publisher. Requests
to
the
Publisher
should
be addressed
to
the
Permissions
Department,
John
Wiley
&
Sons,
Ltd,
Baffins
Lane, Chichester,
West
Sussex,
PO19
1UD,
UK or
e-mailed
to permreq@wiley.co.uk
or
faxed
to
(+44)
1243
770571.

CIP
catalogue
records
for
this
book
are
available from
the
British
Library and
the
US
Library
of
Congress

ISBN
1-84112-289-0

This
title
is
also
available in
print
as
ISBN
1-84112-221-1

Substantial
discounts
on
bulk
quantities
of
ExpressExec
books
are
available to
corporations,
professional associations
and
other
organizations. Please contact
Capstone
for
more
details
on
+44
(0)1865
798
623
or
(fax)
+44 (0)1865
240
941
or
(e-mail)
info@wiley-capstone.co.uk

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