The FFIEC IT Examination Handbook (IT Handbook), “Retail Payment Systems
Booklet” (booklet), provides guidance to examiners, financial institutions, and
technology service providers (TSP) on identifying and controlling information
technology (IT)-related risks associated with retail payment systems and related banking
activities.1 Financial institutions, either in consortiums or acting independently, remain
the core providers to businesses and consumers for most retail payment instruments and
services.