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Soft Skills 1st edition 2017 By Manmohan Joshi.rar
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Soft Skills
1st edition
© 2017 Manmohan Joshi & bookboon.com
ISBN 978-87-403-1905-7
Peer review by Vanita J., M.A. B.E.d., CELTA
Senior Trainer Acharya Institute of English & Foreign Languages, Bangalore
1 SOFT SKILLS
1.1 INTRODUCTION
Most organisations require that those who work in them have certain abilities that allow
them to do their jobs effectively. For example, photographers must understand how different
camera settings and lighting affect the picture they are taking, and computer programmers
need to know how to use Programming languages. These abilities are known as hard or
technical skills and to learn them one usually enrolls in some sort of educational programme
i.e. where they receive classroom instruction and often practical training as well.
However, to work in any occupation you also need what are referred to as ‘soft skills’ (often
referred to as ‘life skills’). Soft skills as opposed to hard skills (such as technical skills)
greatly impact the personality development of employees. Organisations today recognize that
the professional development of their employees plays an important part in maintaining
relationships with their customers, clients, suppliers, co-workers and developing a successful
business. However, soft skills are not a replacement for hard or technical skills. In fact,
they are complementary to them and serve to unlock the potential of people equipped
with hard skills.
The sooner the relevant soft skills are learned and developed the better. The learning stage of
these skills must start at least at the graduate school level – if not earlier. Today, companies,
while interviewing job seekers, are not really worried about the candidates’ technical or
domain depths. They know that they can teach them the most exotic technology effortlessly,
but they also know that the soft skills are the hardest to drive in. Hence the right time to
learn these is the time when you are preparing for your graduate/post-graduate programmes.
1.2 WHAT ARE SOFT SKILLS?
Soft skills are the personal character traits or qualities each of us has. They make us who
we are, generally encompassing our attitudes, habits and how we interact with other
people. They refer to abilities that make people better employees and open doors for many
opportunities that are not directly related to the subject matter of their jobs. In other words,
soft skills refer to a person’s ability to relate to others, to get him/her and others organised,
to communicate in written, spoken or other forms.
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