2018-07-07
昨日阅读1小时,累计阅读327小时
1.今天阅读到的有价值的全文内容链接:
Continuereading: “Culture — Millennials in the Workforce”https://www.pmi.org/learning/training-development/projectified-podcast
2.今天阅读到的有价值的内容段落摘录:
DanaBrownlee
Ithink that, again as you've alluded to, we have to be carefulbecause, of course, we want to treat everyone as an individual and,as much as we talk about distinctions, there are always exceptions.But, for me and my experience and my work with clients and as atrainer, I see four significant uniquenesses or characteristics.First one is, think about it, these millennials have grown up withwhat I would call a very different parenting style; it was not that,"Hey, go out and play and come back when the lights go, you knowthe st... the street lights go off and whatever you do in the interimyou're on your own."
Ithink that some of the first things that need to happen fall in thebucket of awareness and relationship-building. So first of all, we,just as human beings, tend to think the way we think and we thinkthat everyone thinks the way we think! So we think that we have amuch more homogeneous team than we do and the reality is there's somuch more diversity on our teams today and that probably will onlyincrease. So the first step is just having this level of awarenessthat people are different and they're coming from a completelydifferent perspective. I had a guy who came up to me in one of mytraining sessions one time who worked for an airline and literallysaid to me that he couldn't believe it that someone on his team kindapulled him aside, one of the younger people on his team, and saidthat he needed help making a phone call! And he looked at him andsaid, "Well, well what do you mean?" And he said, "Well,I've never actually used a desk phone, so I don't know how to useit!" So how many of us in our forties and fifties would look athim crazy because we've just never thought about it from thatperspective? And then he actually went on to tell me, "Hey, Itold him, hey step one, you pick up the receiver. Then you're gonnahear this weird noise that you may not have ever heard before. It'scalled dial tone."
Ithink that first of all it's so astute to acknowledge thatresponsibility lies on both ends. I mean you're not gonna besuccessful with this as, as the project manager or the manager if youassume that you are the full and complete solution, so both partiesreally need to shift in terms of expectation setting and, and reallykinda pull, pull their weight. So from the other side of the coin,the millennial side, first of all I think there really needs to be amental shift in terms of expectations. The reality is, their life andtheir lifestyle coming from wherever they came from, most of themcoming from a college sort of environment, to this corporate sort ofenvironment, it's a completely different environment! Not unlike ifyou move from one sort of company to a different sort of companyculture, there's an adjustment that needs to happen there mentally.There should be an acknowledgement that when you move into adifferent environment, the onus is on you, largely, to adapt to thatenvironment. And so I think that that is one of the, the big shiftsthat, that needs to happen is, one, really making an attempt to getup to speed, to say, "Hey, what's my corporate culture here?What's okay? What's not okay?" I've consulted lots ofdifferent...I've worked in, you know, very kinda button-up, stodgysorts of cultures, and then I've worked in s... with some mediacompanies where people had blue hair and piercings and I promise you,they were very, very different cultures with very, very differentnorms, so I think that a large part of the responsibility ofmillennials is to really acknowledge where they are and what shiftsneed to happen from an expectation perspective. Um another big thingthat I think really falls on them from an onus perspective, is reallylearning to take feedback well, okay? One of the biggest litmus teststhat I use for younger employees or team members is not just how welldo they do on a particular task, but how well do they takecorrection, how well do they take feedback, because I promise you ifI get someone who takes feedback really well and then I can tell theyinternalise it, they didn't, you know, fall down in a puddle andcr... you know cry and start getting super-defensive and turning itaround and saying it's about me and, and all that, if I don't have togo through those drama and theatrics, that's someone that I can workwith much better, um and so for me I really look at, you know, how doyou take that feedback. The analogy I use is like with a boxer.Boxing is not just about, you know, giving punches but it's alsoabout can you take a punch, and that really says a lot about you.Maybe that's not the best analogy, but that really says a lot aboutyou in terms of your longevity from a, from a career managementperspective. It's those people who know how to take that feedback ina very, very positive way without getting, um, completely defensive,without letting it demoralise them, and then they use that as fuel toreally make themselves better, so I think that learning that early onis absolutely key.
3.今天阅读的自我思考点评感想
(1)Treat everyone as an individual and, as much as we talk about distinctions, there are always exceptions.
(2)There's some people where you could give them an extra assignment ora trip somewhere and that would be a punishment! But for someone elsethat would be a reward so figure out what really gets them or what'smore motivating for them.
(3) The first things that need to happen: awareness and relationship-building
(4) responsibility lies on both ends.
(5) The best scenario for millennials of workforce: for everyone, to have a more balanced policy.