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对于具有分布式运营的公司，零售商、制造商、运输和物流设施管理可占总间接支出的10%至25%。最近的一些事态发展，包括对经济衰退、贸易冲突、技术中断和工资上涨的担忧，使削减成本成为这一领域的一个更重要的优先事项。但企业领导人必须在不影响核心业务绩效的情况下，达成一种微妙的平衡，以降低非核心成本。
公司不乏优化设施管理支出的选择。外包是一种成熟的战略，由于供应商的大量涌入，外包正在兴起，而设施管理、工作场所战略和技术的综合方法都有希望。据估计，到2024年，全球内部和外包设施管理市场将达到1.9万亿美元。外包业务占总业务的一半以上，吸引了越来越多的供应商提供新的服务。尽管如此，制定一条清晰的前进道路，使公司能够获得最大的价值，是一项日益复杂的任务。
公司应该如何进行？作为第一步，管理人员必须熟悉六种新兴趋势如何降低设施管理成本和提高生产率。前三项涉及现有策略和方法的应用；第二个三涉及使用技术来改变公司完成任务的方式。然而，这些趋势并非即插即用；企业必须拥有正确的战略和能力，才能从中获得最大收益。设施管理和采购负责人应集中注意几项立即采取的措施，以动员他们的组织并追求这些趋势。
For companies with distributed operations—retailers, manufacturers, transportation and logistics—facilities management can represent 10 to 25 percent of total indirect spending. Several recent developments, including fears of a recession, trade conflicts, tech disruption, and rising wages, have made cost cutting a higher priority in this area. But business leaders must strike a tricky balance to reduce noncore costs without affecting the performance of core operations.
Companies have no shortage of options at their disposal to optimize facilities management expenditures. Outsourcing is a well-established strategy that’s on the rise thanks to an influx of vendors, while integrated approaches to facilities management, workplace strategy, and technology all hold promise. The global market for in-house and outsourced facilities management is estimated to reach $1.9 trillion by 2024. The outsourced segment accounts for more than half the total and has attracted a growing number of vendors with new service offerings. Still, charting a clear path forward—one that enables companies to extract the most value—is an increasingly complex task.
How should companies proceed? As a first step, executives must familiarize themselves with how six emerging trends could reduce facilities management costs and improve productivity. The first three involve the application of existing strategies and approaches; the second three involve using technology to transform the way companies complete tasks. However, these trends aren’t plug and play; companies must have the right strategy and capabilities to get the most from them. Facilities management and sourcing leaders should focus on several immediate steps to mobilize their organization and pursue these trends.
Six-emerging-trends-in-facilities-management-sourcing.pdf
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