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快递如何发展以满足未来的需求？
The future of the movement of goods
货物流动的未来
Consumers are ordering ever more items and expect them to be delivered ASAP. How are transportation and logistics providers coping with the pressure—and preparing for the future of the movement of goods?
消费者订购的商品越来越多，希望能尽快交货。运输和物流供应商如何应对压力，为未来的货物运输做好准备？
Introduction
介绍
TOMORROW’S consumers probably won’t give much thought to the brilliant orchestration behind package delivery windows slimming down from days to hours and minutes. And they may not spend much time marveling over their ability to effortlessly coordinate delivery locations, times, and returns with busy schedules, or track a specialty product mile by mile as it makes its way from overseas. As with most tech-enabled convenience, novelty quickly fades to expectation. And considering the innovation gaining momentum in transportation and logistics, consumer expectations will only continue to rise.
明天的消费者可能不会太在意包裹递送窗口从几天缩减到几小时几分钟后的精彩编排。而且，他们可能不会花太多时间惊叹于自己的能力，即在繁忙的日程安排下轻松地协调交货地点、时间和退货，或者在从海外赶来的途中，一英里一英里地跟踪某个专业产品。就像大多数科技带来的便利一样，新奇感很快就消失在人们的期待之中。考虑到交通和物流领域的创新势头，消费者的预期只会继续上升。
It’s this customer-centric control and convenience that will inevitably define the future of the movement of goods—and the businesses that thrive in it. But getting there demands change. Rising expectations are clashing with industrial-age transportation technology and the limitations of traditional supply chain practices, pushing players to evolve.
正是这种以客户为中心的控制和便利，将不可避免地决定未来的货物流动和在其中蓬勃发展的企业。但要做到这一点需要改变。不断增长的预期正与工业时代的运输技术和传统供应链实践的局限性发生冲突，促使参与者不断进化。
While still in early stages, the foundations of a next-generation global movement-of-goods network are actively forming. We are already seeing progress across the three pillars that will underpin the future network: connected community, the ability to collaborate and connect with partners to see across the network; holistic decision-making, the ability to harness and harmonize traditional and new data to continuously learn and predict; and intelligent automation, the ability to utilize the right human or machine for the task at hand and automate digital processes (figure 1).
虽然仍处于早期阶段，下一代全球货物运输网络的基础正在积极形成。我们已经看到了未来网络的三大支柱方面的进展：互联社区、与合作伙伴协作和连接的能力，以便看到整个网络；整体决策、利用和协调传统和新数据以不断学习和预测的能力；以及智能自动化，利用合适的人或机器完成手头的任务并自动化数字过程的能力（图1）。
4954_FoM-and-movement-of-goods.pdf
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