第一页的摘要部分如下:
The Idea: Three Words: Coordination, Cooperation, and Collaboration, are often used interchangeably. They shouldn't be.
Recently I specified the requirements for collaboration:
Collaboration entails finding the right group of people (skills, personalities, knowledge, work-styles, and chemistry), ensuring they share commitment to the collaboration task at hand, and providing them with an environment, tools, knowledge, training, process and facilitation to ensure they work together effectively
but I didn't define the term. The term is being cheapened ("collaboration tools", "collaborative environments") to the point where in many people's minds it's indistinguishable from cooperation and coordination, which are less elaborate and less ambitious collective undertakings. How can we differentiate between these terms in a meaningful way?


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