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Category winners and finalists were:
| Category A: Innovative Partnerships in Service Delivery | ||
| Winner: | Animal Health Project | Gauteng DARD |
| First Runner-up: | Rats’ Cages Project | City of Johannesburg |
| Second Runner-up: | JM Seed Growers | Jack Mafarane Seed Growers |
| Third Runner-up: | Landfill Gas-to-Energy Project | City of Johannesburg |
| Category B: Innovative use of ICTs for effective Service Delivery | ||
| Winner: | Tele-Radiology | KZN Dept of Health |
| First Runner-up: | CFO Helpdesk | DTI |
| Second Runner-up: | iPad App | StatsSA |
| Third Runner-up: | Biometric Access Control System | KZN Provincial Treasury |
| Category C: Innovative Service Institutions | ||
| Winner: | Rea Vaya BRT | City of Johannesburg |
| First Runner-up: | Maternal Health Project | Mpumalanga Dept of Health |
| Second Runner-up: | Tshilidzi Gateway Project | Limpopo Dept of Health |
| Third Runner-up: | Carolina Hospital Revitalisation | Mpumalanga Dept of Health |
| Category D: Innovative Enhancements of Internal Systems of Government | ||
| Winner: | Food Security Project | Mpumalanga Dept of Agric, Rural Dev & Land Admin |
| First Runner-up: | Malaria Surveillance Project | Mpumalanga Dept of Health |
| Second Runner-up: | Performance Monitoring and Evaluation System | Presidency, Dept of Performance Monitoring and Evaluation |
| Third Runner-up: | Ekhaya: Fleet Management | Eastern Cape Dept of Transport |
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