Book 图书名称:Fish! A Remarkable Way to Boost Morale and Improve Results + 鱼:一种激发工作热情的绝妙方法
Author 作者: Stephen C. Lundin, Harry Paul, John Christensen
Publisher 出版社:Hachette Books
Page 页数:112
Publishing Date 出版时间:2000
Language 语言:English + 中文
Size 大小:23 MB + 0.7 MB
Format 格式:pdf 英文扫描版 + 中文文字版
ISBN: 0786866020, 0340819804, 9780340819807, 9780786888825
Edition: 第1版 搜索过论坛,没有该文档
Imagine a workplace where everyone chooses to bring energy, passion, and a positive attitude to the job every day. Imagine an environment in which people are truly connected to their work, to their colleagues, and to their customers. In this engrossing parable, a fictional manager is charged with the responsibility of turning a chronically unenthusiastic and unhelpful department into an effective team. Across the street from her office is Seattles very real Pike Place Fish Market, world famous and wildly successful thanks to its fun, bustling, joyful atmosphere and customer service. By applying ingeniously simple lessons learned from the actual Pike Place fishmongers, our manager learns how to energize those who report to her and effect an astonishing transformation in her workplace. Addressing todays work issues (including employee retention and burnout) with an engaging metaphor and an appealing message that applies to any sector of any organization, Fish! offers wisdom that is easy to grasp, instantly applicable, and profoundthe hallmarks of a true business classic. Based on a bestselling ChartHouse training video which has been adopted by corporations including Southwest Airlines, Sprint, and Nordstrom.
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