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<p>目录：</p><p>Module introduction 6<br/>0.1 Welcome 8<br/>0.2 What you will learn 8<br/>0.3 About this learning module 10<br/>0.4 About assessment 14<br/>0.5 Student support 16<br/>0.6 Learning on your own 20<br/>Section 1 Insurance policies and products 24<br/>1.1 Introduction 26<br/>1.2 What is an insurance policy? 28<br/>1.3 Different types of insurance policies 30<br/>1.4 What determines if something can be insured? 68<br/>1.5 Answers to self-help questions 88<br/>Section 2 Policy conditions and wordings 98<br/>2.1 Introduction 100<br/>2.2 Plain language and document design 102<br/>2.3 Structure of policies 102<br/>2.4 Structure of packages 110<br/>2.5 Comparing policies 124<br/>2.6 The appropriate policy 138<br/>2.7 Answers to self-help questions 148<br/>Section 3 Insurance documents 156<br/>3.1 Introduction 158<br/>3.2 Insurance documents 160<br/>3.3 The interrelationship of insurance documents 186<br/>3.4 Variations to insurance documents 188<br/>3.5 Answers to self-help questions 194<br/>Section 4 Maintaining current knowledge 200<br/>4.1 Introduction 202<br/>4.2 The importance of product knowledge 204<br/>4.3 Computer applications in the insurance industry 214<br/>4.4 Emerging technologies 220<br/>4.5 New opportunities 232<br/>4.6 Using the Internet in the financial services sector 240<br/>4.7 Answers to self-help questions 250<br/>Appendix 258<br/>References 268<br/>Questionnaire</p>
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