【求助】消费者方面英文文献 每篇30论坛币

篇号：１

题名：Successful Innovation Using Strategies to Reduce Consumer Resistance An Empirical Test

作者：S.
Ram　
期刊全称或缩写　Journal of Product Innovation Management
年份，卷（期），起止页码：　year:1989 Volume 6 Issue 1, Pages 20 - 34
链接：http://www3.interscience.wiley.com/journal/119442890/abstract

篇号：2
题名Why consumers use and do not use technology-enabled services
作者：　Walker, R.H. and Johnson, L.W.
期刊全称或缩写　Journal of Services Marketing,
年份，卷（期），起止页码：Vol. 20 No. 2, pp. 125-35.
链接：

篇号：3

题名：, “Technology-enabled service delivery: an investigation of reasons affecting customer adoption and rejection

作者：　Walker, R.H., Craig-Lees, M., Hecker, R. and Francis, H.

期刊全称或缩写　International Journal of Service Industry Management,

年份，卷（期），起止页码：(2002) Vol. 13 No. 1, pp. 91-106.
链接：

篇号：4

题名：, “A two-step estimation of consumer adoption of

technology-based service innovations”,

作者：　Lee, E-J., Lee, J. and Eastwood, D.
期刊全称或缩写　Journal of Consumer Affairs
年份，卷（期），起止页码：(2003) ,Vol. 37 No. 2, pp. 256-82.
链接：

篇号：5
题名：Resistance to technological innovations: An examination of the role of self-efficacy and performance satisfaction 作者：　Ellen, P.S., Bearden, W.O. and Sharma, S
期刊全称或缩写　Journal of the Academy of Marketing Science
年份，卷（期），起止页码：Volume 19, Number 4 / 1991年9月
链接：


篇号：6

题名：Three forms of innovation resistance: the case of retail payment methods

作者：　Szmigin, I. and Foxall, G.
期刊全称或缩写　Technovation,
年份，卷（期），起止页码：(1998) Vol. 18 Nos 6/7, pp. 459-68.
链接：http://www.sciencedirect.com/science?_ob=ArticleURL&_udi=B6V8B-3VGSJBH-6&_user=10&_rdoc=1&_fmt=&_orig=search&_sort=d&_docanchor=&view=c&_searchStrId=981411783&_rerunOrigin=google&_acct=C000050221&_version=1&_urlVersion=0&_userid=10&md5=a18f1840daaa2e49af9c11e96ce135f9

篇号：7

题名：Determinants of innovative behavior,.

作者：　Robertson,T.S

期刊全称或缩写　Proceedings of the American Marketing

Association,ed.R.Moyer,American Marketing Association,Chicago,
年份，卷（期），起止页码：1967,pp.322-332
链接：

篇号：8
题名： Marketing Product Innovations to the Elderly: Understanding the Barriers to Adoption
作者：　Dale A. Lunsford, Melissa S. Burnett
期刊全称或缩写　Journal of Consumer Marketing
年份，卷（期），起止页码：Year: 1992 Volume: 9 Issue: 4Page: 53 - 62
链接：

篇号：9

题名：.“An Assessment of the Relationship Between Service Quality and

Consumer Satisfaction in the Formation of Consumers’Purchase Intention,”,

作者：　Taylor,S.A.,and Baker,T.L

期刊全称或缩写　Journal of Retailing

年份，卷（期），起止页码：Vol.1,Iss.2,1994,pp.163-178.
链接：

篇号：10

题名： Factors Influencing The Adoption of Multimedia Cable

作者：　Carolyn A.Lin&Leo W.Jeffers.
期刊全称或缩写　Technology.Journalism&Mass Communication Quarterly

年份，卷（期），起止页码：Vol.75,Iss.2,1998,pp.341-352.

链接：

篇号：11

题名： Comparative Analysis of Three Consumer Decision Strategies.

作者：　Peter,J.Paul,Tarpey Sr and Lawrence X.A.

期刊全称或缩写　Journal of Consumer Research,

年份，卷（期），起止页码：Vol.2,Iss1,1975,pp.29-37.
链接：

篇号：12

题名：The Components of Perceived Risk University.

作者：　Jacoby and Kaplan,Leon B

期刊全称或缩写　,Proceedings,Third Annual

Conference,Association for Consumer Research.Chicago
年份，卷（期），起止页码：1972,pp.9-11.
链接：

篇号：13

题名：The Impact of Services versus Goods on Consumers' Assessment of Perceived Risk and Variability

作者：　Murray,KeithB,Schlacter,JohnL
期刊全称或缩写　Jounral of the Academy of Marketing Science,
年份，卷（期），起止页码：Vol.18,Iss1,1990,pp.51-66.
链接：http://jam.sagepub.com.libaccess.sjlibrary.org/cgi/reprint/18/1/51

篇号：14

题名：.Word of Mouth Processes Within a Services Purchase Decision Context.

作者：　Bansal,Harvir S.and Voyer,Peter A
期刊全称或缩写　Journal of Service Research,.
年份，卷（期），起止页码：Vol.3,Iss2,2000,pp.l66-177
链接：

篇号：15

题名：Consumer Patronage and Risk Perceptions in Internet Shopping

作者：　Sandra M Forsythe,BoShi.Consumer
期刊全称或缩写　Journal of Business Research,
年份，卷（期），起止页码：Vol.25,Iss.2,2003,pp.78-80.
链接：

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第五篇，请查收，并评分。

6.Three forms of innovation resistance: the case of retail payment methods
2.Why consumers use and do not use technology-enabled services
3.Technology-enabled service delivery An investigation of reasons affecting customer adoption and rejection（没找到PDF版的，找到网页版，另附自己整理Word版，楼主满意再说）
网址 http://www.emeraldinsight.com/Insight/ViewContentServlet?Filename=Published/EmeraldFullTextArticle/Articles/0850130105.html
3后面有人找到了

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题名：Consumer Patronage and Risk Perceptions in Internet Shopping

第十三篇，请查收，麻烦评一下分，

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第10.12篇是不是题目错啦，应该分别是Factors Influencing the Adoption of Multimedia Cable Technology和The Components of Perceived Risk吧，要不然Google学术搜索上找不到啊。

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