【再次感谢xiaobin1030】 求英文文献一篇

题名：
Linking service climate and customer perceptions of service quality : Test of a causal model

作者：SCHNEIDER B. (1) ; WHITE S. S. (1) ; PAUL M. C. (1) ;
期刊全称或缩写：Journal of applied psychology   
年份，卷（期），起止页码：1998, vol. 83, no2, pp. 150-163 (1 p.3/4)
链接：http://cat.inist.fr/?aModele=afficheN&cpsidt=2244264

Linking service climate and customer perceptions of service quality : Test of a causal model
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Linking service climate and customer perceptions of service quality Test of a causal model
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