Taylor’s University 的2021年2月的 客房部管理课程:Room Division Management
Taylor’s University创建于1969年,是马来西亚历史最悠久和最杰出的私立大学。Room DivisionManagement 是所有读高级酒店管理都要学习的必修课。
课程1:Planning & Evaluating Operations in Rooms Division (note and slides)
课程2:FORECASTING ROOM AVAILABILITY (note and slides)
课程3:THE BUTLER DID IT! ENHANCING GUEST EXPERIENCE(note and slides)+ case study
课程4:FRONT OFFICE ACCOUNTING SYSTEM (FOAS)(note and slides)
课程5:THE FRONT OFFICE NIGHT AUDIT (note and slides)
课程6:Working With Tour Operator (note and slides)
课程 7:Environmental Safety & Security Practice(note and slides)
课程 8:Green Measure/Hotel (note and slides)
课程 9:LAUNDRY : Planning & Pre-engineering (note and slides)
课程 10:Room Linen, Uniform & Guest Amenities(noteand slides)
课程 11:Methods in Establishing Room Rates (note and slides)
课程 12:Revenue Management (note and slides)
zip文件,包含所有12课note+slide,售价15论坛币:
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