192998.pdf
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<br/>Purpose – Offshore outsourcing of non-core business process has rapidly evolved as a ubiquitous<br/>organisational phenomenon. However, failure to follow a clear, systematic and effective outsourcing<br/>strategy to evaluate threats, uncertainties and numerous imponderables can cause global enterprise<br/>businesses major setbacks. The reasons for such setback could be largely due to lack of core<br/>competency, careful legal planning and due diligence to operating models associated with an<br/>outsourcing initiative. This paper attempts to collate and exemplify the distinct qualifying processes<br/>accommodating contractual and intellectual property rights and provide a worthwhile debate on<br/>intricate legal considerations when structuring multi-jurisdictional outsourcing deals.<br/>Design/methodology/approach – The paper presents a comparative analysis of strategic legal<br/>and management framework by weighing the risks and evaluating the threats which would assist the<br/>decision making process of firms when selecting an appropriate offshore partner to carry out their<br/>IT-development work.<br/>Findings – Importance of legal intervention and due diligence to service agreements is further<br/>elevated as, at every phase of an outsourcing arrangement, compliance issues and contractual<br/>obligations can affect the success of an enterprise customer and its relationship with their outsourcing<br/>service provider.<br/>Research limitations/implications – The authors suggest that an exhaustive qualitative and<br/>quantitative industry specific research analysis be conducted in order to better define the principles<br/>and standards governing sub-contracting arrangements.<br/>Practical implications – A broader exposure to the strategic management and regulatory<br/>framework might provide firms with vantage points from which they could assess and identify new<br/>opportunities, evaluate threats and adopt effective risk mitigation strategies. Compliance to security<br/>standards and safeguard of information acquisition, analysis and usage should emerge as the<br/>mainstream strategy for outsourcing
[此贴子已经被作者于2008-2-16 20:38:25编辑过]
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