发帖
雷达卡
Yoram (Jerry) Wind, Catharine Findiesen Hays
The fundamental relationships among brands, media, and people are being transformed, and just as we try to adapt, along comes a new disruption. Are you and your organization prepared to deal with today’s unprecedented speed and scope of technological change?
Beyond Advertising provides a business transformation road map for an aspirational future, based on the insights of more than 200 of the world’s most forward-thinking executives, innovators, and academics all grappling with today’s unique challenges and opportunities.
This book offers a concrete set of principles, including The All Touchpoint Value Creation Model, designed to lift us out of reactive thinking and encourage the co-creation of a future better for business, better for people, and better for society. Actionable steps include:
• Holistically orchestrate and allocate resources across all touchpoints
• Redefine expectations of success to align for multi-win outcomes
• Provide every stakeholder at all touchpointsa R.A.V.E.S. standard of content: relevant and respectful, actionable, valuable, exceptional experiences, and a shareworthy story
• Develop all touchpoints to maximize the M.A.D.E.s value of context: the complete person, the features of the delivery platform, the dynamic environment, and synergies with other touchpoints
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原版 PDF：
Beyond Advertising_Creating Value Through All Customer Touchpoints.pdf
(3.84 MB, 需要: 20 个论坛币)
PDF 压缩包：
Beyond Advertising_Creating Value Through All Customer Touchpoints.zip
(3.6 MB, 需要: 20 个论坛币)
本附件包括：- Beyond Advertising_Creating Value Through All Customer Touchpoints.pdf
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