Volume 22013
Enterprise Information ManagementWhen Information Becomes InspirationEditors:
- Paul Baan
- …show all 1hide
ISBN: 978-1-4614-5235-5 (Print) 978-1-4614-5236-2 (Online)
When Information Becomes Inspiration
Series: Management for Professionals, Vol. 2
Baan, Paul (Ed.)
2013, XI, 225 p. 94 illus., 24 in color.
ISBN 978-1-4614-5236-2
Immediately available per PDF-download (no DRM, watermarked)
- About this book
- Combines theory and practice to present a holistic, manager-oriented approach to information management and its impact on the organization
- Features case studies from the authors’ combined 75 years of experience and expertise
- Focus on active decision making, with implications for customer and client relations, process and system improvements, product and service innovations, and financial performance
The authors explore EIM from economic and socio-psychological perspectives, considering the “ROI” (return on information) of IT and related technological investments, and the cultural and behavioral aspects through which people and machines interact. Illustrating concepts through case examples, the authors provide a variety of tools for managers to assess and improve the effectiveness of their EIM infrastructure, considering its implications for customer and client relations, process and system improvements, product and service innovations, and financial performance.