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资料名称:article+Why Incentive Plans Cannot Work
简介与推荐理由:The popular belief among employers is that some type of reward or incentive program motivates employees at all levels, from the top executive down, to perform their jobs better. Author Alfie Kohn challenges the very bedrock of this belief. He claims that social psychological research in all kinds of settings, including workplaces, shows that "rewards typically undermine the very processes they are intended to enhance." Research suggests that rewards succeed only on a temporary basis. "When it comes to producing lasting change in attitudes and behavior, however, rewards, like punishment, are strikingly ineffective." Because managers look only at short-term improvements, they fail to spot the harm caused over the long term.
Studies during the last three decades, Kohn states, conclude that people who expect a reward for doing the job successfully do not perform as well as those who expect no reward.
The article points out several reasons why incentives fail and can be learned as a lesson for management when they try to set out the incentive program internally
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