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摘 要
随着信息技术的迅速发展，电子政务已经成为世界各国政府改革和发展的必由之路。电子政务是运用计算机、网络和通信等现代信息技术手段，实现政府组织结构和工作流程的优化与重组。2000年9月，美国政府开通“第一政府”网站（www.usa.gov），标志着世界级的中央政府电子政务服务平台的诞生。我国已加入WTO，国家正在通过电子政务工程将传统意义上的政府管理逐步向电子政府转变。但是，我国电子政务的建设过程中，政府行政审批系统的探索和研究中仍然存在着许多问题。如对政府业务缺乏系统性的思考，政务服务模型理论，应用部署模式等方面缺乏组织和业务的系统性理论指导。本文针对上述问题，对一站式行政审批系统作了分析。从行政审批系统的组织结构、业务及其流程、特征等方面分析，着重研究政务流程的再造，并以广州市花都区投资项目远程审批管理信息系统进行了案例分析。综合以上分析，结合现代软件工程技术，提出一些关于我国的行政审批系统流程管理及重组方面的观点。最后通过开源工作流引擎OSWorkflow设计一个行政审批系统，实现项目申报和项目审批等功能。

关键词：电子政务，行政审批，一站式，政务流程，流程再造
The research about "one-stop" work style network administrative examination and approval system

Abstract
Along with the information technology, Internet development, the electronic government affairs already became the various countries government reform and the development way that must be taken. The electronic government affairs are to realize official organization structure and the work flow optimization and reorganization, Using modern information technology methods such as computer, network and correspondence. In September, 2000, American government launched "the first government" website (www.usa.gov), which symbolizes the birth of the world-class central authorities electron government affairs service platform. In the big background of our country joined WTO, the country has been carrying on the positive transformation from the traditional significance in government to the electronic government through the electronic government affairs project. But in the electronic government affairs construction process, In particular, the exploration and the research of the administrative examination and approval system as electronic government affairs important constituent, still has many problems. For instance, it is insufficient to the government service research, lacks the systematic ponder; lacks the correlation theories and model abstract; lacks of systematic consideration of the business in application deployment patterns. Based on the above question certain aspects, mainly has made the analysis to the "one-stop" work style administration examination and approval system. This article makes concrete analysis from administrative examination and approval aspects and so on system organizational structure, service and workflow, characteristic analyzes, and chief studies the government affairs flow restoration, finally has carried on the case analysis by the Guangzhou city huadu area investment plan long-distance examination and approval management information system.　In this analysis foundation, union modern software engineering technology.　It puts forward some examine and approve the system standpoint of process management and reorganization concerning the administration of the our country.

Key Words: E-government affairs, Administrative examination and approval, one-stop, Government affairs workflow, Workflow restoration
目 录
1.引言1
1.1背景1
1.1.1国外发展现状1
1.1.2我国的发展现状4
1.2问题的提出4
2.一站式行政审批系统6
2.1行政审批系统的组织结构6
2.2行政审批的业务分析6
2.2.1行政审批项目的传统办理流程6
2.2.2行政审批业务分类7
2.2.3网上行政审批业务8
2.3行政审批系统的特征9
2.4一站式服务分析9
3.政务流程分析11
3.1政务流程的组成要素11
3.2政务流程的特点12
3.3政务流程管理12
3.3.1政务流程的分类13
3.3.2电子政务工作流管理系统的基本结构14
4.行政审批业务流程再造15
4.1传统流程的不足15
4.2流程再造理论16
4.3业务流程再造的类型17
4.4政务流程再造的原则18
5.行政审批案例分析20
5.1案例背景20
5.2项目目标20
5.3系统结构21
5.4系统功能21
5.5应用状况23
6.行政审批系统设计与实现 24
6.1 OSWorkflow工作流引擎简介 24
6.2 OSWorkflow核心概念 24
6.3 行政审批系统功能介绍 25
总结28
致谢30
参考文献31

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